Guest Services Coordinator

The ideal candidate will provide professional, quality customer service for guests.

Description of Duties:

• Schedule guest appointments and provide information
• Exceed client expectations
• Close sales/upgrade addition services
• Uphold telephone standards and procedures
• Perform appointment confirmations
• Resolve guest challenges and utilizing support from salon manager or owners when necessary
• Establish full books for each service provider
• Inform service provider of daily schedules and adjustments
• Support retail productivity
• Build a loyal customer base
• Other duties as assigned and/or requested

Click to apply.

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